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frequently asked questions

how long will it take to complete my order?

Most orders take 3 - 5 days to complete however could take longer depending on supply levels and availability. We do offer rush orders when our schedule allows, a rush fee applies.

do you have minimum orders?

Almost never! With all of our products, there is a definite cost savings for larger quantities, however we still offer almost all of our products with no minimum quantities required. We'll work with you to find the most economical solution for your printing needs, but or small.

can you ship my order to me?

Yes, we ship anywhere in Canada.

what payment options do you accept?

We accept cash, cheque, e-transfer, debit, visa, and mastercard. We accept payments through your companies direct deposit systems including OpenInvoice. For questions regarding accounts receivable email us at finance@graphicpress.ca

what if i'm unhappy with my order?

Hey, we're all human here, and sometimes orders just don't come out right. Our number one goal is to make sure you love your printed products from Graphic Press, if there is any issue, we'll happily replace it.

how do i send you my files?

We accept prefer files to be sent as PDFs, but can accept .ai, .cdr, .jpeg, .png or even as a word or excel file. Check out this handy blog post about more specific details on sending us your files for print: https://www.graphicpress.ca/post/how-to-send-us-your-design-files

© 2022 estevan graphic press ltd. your print solution centre.

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